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RTC offers Phone support for our DSL/Fiber internet services during our normal hours Monday – Friday from 8:00am to 5:00pm with an extra hour Tuesday, Wednesday, and Thursday till 6:00pm at 812-486-2300.

The best and easiest way to access your email is to click the button in the RTC WEBMAIL section of the home page. You no longer need to use a client such as Outlook or Windows Live Mail. The advantage to this is that you are not tied to one computer for your email. You can access your email from any computer at any location.

If you still choose to use an email client, you need to change your client settings such as the incoming and outgoing mail servers, the port numbers, and your username, to the settings provide below. If in doubt, please call our support, 486-2300, and we will walk you through it. If we are not available to take your call, please leave a message stating that you would like to update your email client settings with your name and phone number and we will call you back.

These are the basic Settings for client access (Outlook Express, Outlook, Windows Live Mail, Thunderbird, etc.) for your RTC email.

Configure your client to match the settings below: For Pop3
Incoming Mail (POP3) Server - requires SSL: pop.gmail.com
Use SSL: Yes
Port: 995
Outgoing Mail (SMTP) Server - requires TLS or SSL: smtp.gmail.com (use authentication)
Use Authentication: Yes
Port for TLS/TLS: 587 (if available Otherwise use SSL)
Port for SSL: 465
Account Name: your full email address (including @rtccom.net)
Email Address: your email address (username@rtccom.net)
Password: your RTC password

For IMAP Configure your client to match the settings below:
(If a new account or computers please use this)
Incoming Mail (IMAP) Server - requires SSL: imap.gmail.com
Use SSL: Yes
Port: 993
Outgoing Mail (SMTP) Server - requires TLS: smtp.gmail.com (use authentication)
Use Authentication: Yes
Port for TLS/TLS: 587 (if available Otherwise use SSL)
Port for SSL: 465
Account Name: your full email address (including @rtccom.net)
Email Address: your full Gmail email address (username@rtccom.net)
Password: your RTC password